Frequently Asked Questions for Party Rentals

Frequently Asked Question

A: That depends on how many rentals we have that day. Generally we arrive by the scheduled arrival time provided at the time the reservation was made. However we do always do our best to be early when possible.
A: If you cancel BY 8 AM on the day of your event rain checks will be provided. (Rain checks are valid for up to 1 year). Refunds are not provided.

Please check out our policies page for details.
A: Yes and no. You are not responsible for normal wear and tear on our units. Seams may develop tears in high traffic areas over a period of time. If this happens please alert us at once so we can remedy the situation. If however, damage occurs due to failure to follow our safety rules or negligence (i.e. not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.

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